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MONDAY – SATURDAY ONLY
Delhivery Courier Service
We are currently offering FREE GROUND SHIPPING (Contiguous INDIA Only) on our leather products.
If you find your Leone Basilio product is not what you expected, then within 7 days you may return the piece, unused and in the condition in which you received the piece You may request an exchange or refund.
The 7 day grace period only applies to items purchased directly from leonebasilio.com. Our products are also sold through select retail partners. If you have purchased your Leone Basilio item through one of our retailers, please consult their return policies and contact them directly.
Returns on India. shipments are free and easy. Simply follow the instructions below to generate a free return shipping label (for India customers only).
Log into your Leone Basilio account and select the order you wish to return. You will need to print a return label from the order details. Access your order history here.
We strive to credit returns in 7-10 days.
If you have an International order, please contact customer service.
PERSONALIZED AND MONOGRAMMED PRODUCTS MAY NOT BE RETURNED.
Any original shipping costs are not refundable. Exchanges will be shipped free of charge.
Leather is a natural material; you can expect some natural and unique characteristics such as creases, variation in color, and small scars. We view these as characteristic of “real leather.” These are not considered manufacturing defects. If you decide that you do not like this you may return your unused product within 7 days under the Grace Period.